Round Up Autumn 2018

OF RESPONDENTS SAID THEY LIKED OUR WEBSITE AND KNEW WHERE TO FIND WHAT THEY ARE LOOKING FOR. HOWEVER, 12% OF RESPONDENTS STRUGGLE WITH THE WEBSITE. 18 We’re working hard to extend our directory of discounts for systems and applications that could add value to your business. Let us know your thoughts. Your feedback with regard to the technology solutions you use, or are interested in, will help us target providers and negotiate further discounts in your favour. In addition, we intend to develop our directory so you can submit your own technology reviews, recommending technology providers to other threesixty clients if you think them worthy. WHAT ARE YOU USING? CURRENTLY 50% OF RESPONDENT FIRMS USE INTELLIGENT OFFICE AS THEIR BACK OFFICE SYSTEM. 22% USE IRESS XPLAN. 83% OF RESPONDENT FIRMS USE CASHFLOW MODELLING TOOLS WITH ADVISED CLIENTS. THE LEADING TOOLS WERE VOYANT WITH 34% OF RESPONDENTS, AND CASHCALC WITH 28% THE MOST POPULAR DOCUMENT MANAGEMENT SYSTEM AMONGST RESPONDENTS WAS INTELLIGENT OFFICE. 65% OF CLIENTS UTILISE THE SERVICES OF AN IT CONSULTANCY TO SUPPORT THEIR SYSTEMS, NETWORKS AND DATA SECURITY. TYPICALLY THESE ARE LOCAL FIRMS, AS OPPOSED TO LARGER NATIONWIDE FIRMS. BROOKLAND COMPUTERS AND JIGSAW TREE EACH SUPPORT 2% OF RESPONDENT FIRMS. your thoughts... WHEN SEEKING THE ANSWER TO A REGULATORY OR TECHNICAL QUERY 68% OF CLIENTS VISITED THE THREESIXTY WEBSITE AS THEIR FIRST POINT OF CALL, WHEREAS 32% PREFERRED TO CALL THE HELPDESK.